Support
General support: support@kumar.work. Developer and privacy contact: dev.couchmeet@gmail.com.
Recommended subject lines: Demo Request, Billing Support, Privacy Request, Account Deletion Request, Packer Verification, Move Dispute, Abuse Report.
Please include your registered mobile/email, company name if any, payment reference if relevant, move ID if available, and screenshots/documents needed to understand the issue.
Feedback And Partnerships
If you have suggestions, corrections, compliments, business partnership ideas, or advertising questions, contact support with clear details.
Abuse And Safety
Report harassment, fake documents, payment fraud, unsafe moves, illegal goods, account misuse, or platform abuse as soon as possible.
Response Time
We aim to acknowledge support and privacy requests within 48 business hours. Complex move-service disputes may require information from both customer and packer before closure.
Adapted policy source archive: JOGIAR policy templates. Product wording has been updated for JOGIAR and aligned with packers-and-movers workflows.